Kingspan Insulated Panels, a building supply manufacturer, is facing new allegations of quality control and testing issues from employees at an insulated panel factory in Modesto, California. Click here to read the full report: Behind Kingspan’s Façade. Read a summary of the findings below.
Insulated Panels with Hollow Areas Covered Over
Employees in Modesto have reported that insulated panels sometimes come off the production line not fully filled with insulation foam, leaving hollow areas. Employees report that when this has happened management has instructed them to insert small pieces of foam to cap the end of the hollow section, which has the effect of disguising the unfilled gap inside the panel. Kingspan’s marketing material shows panels that are completely filled with proprietary insultation foam. SMART makes no claim as to the effect, if any, this practice has on the panel’s performance or fire safety.
Fire Testing
Employees report that in March 2023, Kingspan management in Modesto instructed employees to manufacture a special set of QuadCore panels for third-party testing using a different manufacturing process than the one Kingspan described in its Environmental Product Declaration. Supervisors instructed employees to construct the panels with more care and to conduct quality control testing on each of them. Fire safety testing was at the heart of the scandal that Kingspan faced in the United Kingdom through its participation in the Grenfell Tower Public Inquiry.
Kingspan Under Investigation by SCS Global Services
An Environmental Product Declaration is a marketing document that is intended to create transparency around the environmental impacts of a product and is used to determine the embodied carbon of a LEED building. According to workers, a Modesto QuadCore EPD omits reference to operations in two of the three buildings where QuadCore panels are manufactured or finished. In February 2024, SCS Global Services, the third-party verifier, opened an investigation into the completeness and accuracy of the EPD, shortly after two dozen environmental and community organizations – including Greenpeace, 350.org, Food and Water Watch, and the California Green New Deal Coalition – issued a public letter calling on SCS Global to investigate.
We hope the findings of the report will help you assess whether the type of deceptive business practices unveiled in the United Kingdom were the isolated workings of a small number of employees in the company’s UK insulation board’s business, as CEO Gene Murtagh has claimed, or whether they are reflective of a broader problem that the company continues to face.